Shipping & Returns

 

 

 

 

 

Postage & Handling

Postage and handling is calculated at checkout.  All of our postage options are based on weight and are sent through Australia Post

(or their affiliate, Express Courier International). 

For an estimate on postage as you're shopping, once you have products in your cart, simply click on 'cart contents' (top right-hand corner) and scroll down the screen until you reach the 'postage estimate'. Choose your country, enter your postcode (if applicable) and click 'update' to receive an estimate on the postage options available to your country.

Australian Customers

 For our Australian customers, we offer 3 different postage options.

 This fee is added to any postage fees that occur for other items in your order. If possible, we will combine postage when processing - any savings will be passed onto you in the form of store credit.

Note that some products may incur a separate postage fee ie. large items- you will find this fee information on the detailed product page. 

Postage options available for our Australian customers:

 

To Save Postage Costs
Any Purchase may be Picked up from Our establishment at

 

198 Freshwater Point Road in Legana.  

 

Please phone 0417 505 177 to arrange an appointment. 

 

Payment must be received before orders are packed. We will email and confirm when your order is ready.  To be sure we are giving you the best service we request Photo ID of the person who paid for the order be shown at time of pickup unless prior arrangements have been made.

Express Post

 

Under 500 grams $8
500 grams to 3 kilograms $11
3 kilograms to 5 kilograms $18.50
Eureka! Beads reserves the right to modify any postage charges applied at checkout

Registered Post
Our online cart will only calculate registered post for orders up to 3kg - if your order is over 3kg, you can still choose registered post, however we will need to manually add the postage rate, as per the following table.
  Up to $100 Up to $200 Up to $300 Up to $400
Under 500 grams $9 $10.50 $12 $13.50
500 grams to 3 kilograms $12 $13.50 $15 $16.50
3 kilograms to 6 kilograms $24 $27 $30 $33
Eureka! Beads reserves the right to modify any postage charges applied at checkout

International Orders
For international orders, Eureka! Beads only posts via insured mail. Postage is automatically calculated at checkout - however, we always check it manually before charging your credit card, to ensure you're not being overcharged (we only charge what Australia Post charges us). At this stage, we only post to the following countries:

- Australia (as per above)
- Canada (via ECI)
- Ireland (via AusPost Airmail or ECI)
- New Zealand (via AusPost Airmail or ECI)
- United States of America (via AusPost Airmail or ECI)
- United Kingdom (via AusPost Airmail or ECI)

If your country isn't on this list, please contact us us before completing your order, so we can discuss postage options.

AusPost Airmail
Australia Post International Airmail is only selectable if insured post is available to your country. Packages sent via AusPost Airmail can expect to arrive in your country 3-10 working days after your order has been sent. Please refer to the 'postage estimator' for an accurate estimate on the postage costs to your country.

Express Courier International
Packages sent via Express Courier International (ECI) can expect to arrive in your country 2-6 working days after your order has been sent. Please refer to the 'postage estimator' for an accurate estimate on the postage costs to your country.

You will be given the option of Australia Post Airmail (if applicable) or Express Courier International at checkout. Postage is automatically calculated at checkout - however, we always check it manually before charging your credit card, to ensure you're not being overcharged (we only charge what Australia Post charges us). 

Although rarely applicable, international customers should note that they are responsible for any customs charges. Please consult your country's customs information for more detail